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Shipping & returns

PICK UP OR DELIVERY OPTIONS


Customers can choose either Pick-up or Delivery options after placing an online order.  

Pick-Up Option: After your order is confirmed, Tail-ling Hills Farm will contact you to arrange a Pick-Up date. Pre-Orders placed between April 1 through April 30 will have Pick-Up dates scheduled after May 1 but no later than May 20.

Estevan Area Delivery: Tail-ling Hills Farm offers free deliveries on orders over $50.00 (before taxes) to Estevan and Bienfait. Orders under $50.00 will have a $5.00 delivery fee added. After your order is confirmed,  Tail-ling Hills Farm will contact you to arrange a delivery date and time. 

Weyburn Area Delivery: New for Spring 2021! Tail-ling Hills Farm offers free deliveries on orders over $100.00 (before taxes) to Weyburn. Orders under $100.00 will have a $5.00 delivery fee added. After your order is confirmed, Tail-ling Hills Farm will contact you to arrange a delivery date and time. 

Currently Tail-ling Hills Farm will only arrange deliveries to Estevan, Bienfait, Lampman, Midale, Macoun, Hitchcock and Weyburn. 


RETURNS 

Live Plants (Annuals, Tropicals, Pond Plants, Trees, Shrubs and Perennials)

Live plants are final sale. Tail-ling Hills Farm will not accept returns or exchanges on any live plants. 

Giftcards

Giftcards are non-refundable and non-refundable if lost or stolen.

 

WARRANTY 

Tail-ling Hills Farm does not warranty any annual, pond plant, tropical, tree, shrub or perennial purchased at the greenhouse. Once they leave our care we are unable to ensure they were properly planted, watered or fertilized.